For Tenants

Landlord Contact

• How do I contact a landlord on Bostadshub?
• Why can’t I see the landlord’s contact details?
• How quickly do landlords reply on Bostadshub?
• Why can’t I reach the landlord?

Property Search

• How can I search for rental homes?
• Why are some rental listings on Bostadshub no longer available or outdated?

Safety

• Are listings on Bostadshub verified?
• How do I know if a landlord is legitimate?
• What should I never pay before viewing a property?
• How do I report a fake rental listing on Bostadshub?
• Can landlords see my contact details?

Account

• Where can I find my Bostadshub profile?
• Why can’t I log in to my Bostadshub account?
• How to Create, Edit or Delete an AI notification on Bostadshub
• How do AI notifications work on Bostadshub? (Email and WhatsApp)
• How can I stop receiving emails from Bostadshub?
• How can I delete my Bostadshub account?

Payment

• How does payment for a Bostadshub subscription work?
• Why is my card being declined when paying for a Bostadshub subscription?
• Why was I charged multiple times by Bostadshub?
• Why was I charged by Bostadshub if I can’t find my subscription?

Subscription

• What does Bostadshub Premium include?
• What features are free on Bostadshub?
• How much does Bostadshub cost?
• How do I cancel my Bostadshub subscription?
• Why can’t I cancel my Bostadshub subscription?
• Why was I charged after my Bostadshub trial ended?

Refund Policy

• Can I get a refund from Bostadshub and is it a legitimate service?
• Can I get a refund if I forgot to cancel my Bostadshub trial?